Refund policy

We have a 14-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at bombbeautyco@hotmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at bombbeautyco@hotmail.com.

Please check your delivery upon receipt

Damages and issues
Please inspect your order upon receipt  and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Once item has been delivered we will not accept damage or issued items 4 weeks later

Change of mind 
We do not refund or replace for change of mind

Item Not as Described 
If you receive an item that is significantly different to the description a refund will be made
Please note due to lighting and different screens items maybe slightly different in colour

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.